My book on software development metrics is in the final stages of editing. The editor made a kind comment about one section of the book. She wrote: “This section is marvelous. I wish all management everywhere would read this and pay attention.” Me, too. This is the section:
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This may be the mother of all management anti-patterns. Management science has treated human beings as interchangeable machine parts at least since the time of Frederick Taylor’s “scientific management” in the early 20th century, and possibly much longer than that. Even today, many managers loosely refer to workers as “resources” without realizing the implications of the word.
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