Tag: psychology

Posted on by

Geek moments

Today I came across a coupon from Dole inviting me to enter a contest, the Big Apple Giveaway. I wondered what the prizes were. Probably iPads, iPods, or other Apple products, I guessed.

Suddenly I realized the contest wasn’t a Big <pause/> Apple Giveaway. It was a Big Apple <pause/> Getaway. Not giveaway, but getaway, as in travel. And not Apple, the company, but "The Big Apple," New York City.

I suppose I could have taken the hint, as the I in "Big" took the shape of a silhouette of the Statue of Liberty. Not an Apple logo, as far as I know. Not yet, anyway. But it just didn’t register at first.

I felt an oddly disorienting sense of being out of phase with reality for a moment. It reminded me of an incident several years ago, when a colleague came to work and told us that she had called a plumber the previous evening, and could not think of any way to describe her problem other than to say, "My kitchen sink is down."

The plumber didn’t quite know what to make of it. "What do you mean, down? Did it fall through the counter-top?"

"No, it just, like, you know, doesn’t, like, work."

I wonder of you’ve had any "geek moments" like those; moments when your computer-oriented mentality scrapes rudely against the hard sides of normality’s box? Or is it just me?

Posted on by — 1 Comment

Thor’s hammer had a name, so why can’t mine?

Mjölnir.

Thor’s hammer was called Mjölnir. Cool name for a problem-solving device.

Liza Wood commented on a recent post of mine in which I lamented the overuse of the word, "agile," and the ill effects of that overuse. She wrote, in part:

I completely understand why you have become disenchanted with word "Agile", but I am sticking with it for now. For the majority it’s still at least a starting point to have a pragmatic conversation about product development (not just software).

I wonder about that. Is the word really a starting point for pragmatic conversation? Different people have had different experiences with that. My experience has been that people already have some pretty firm ideas about the implications of the word, "agile." A recurring pattern is that a change agent goes into an organization and happily proclaims, "Oh, boy! We’re going Agile!" To his/her surprise, the people in the organization do not react to the proposition joyfully. The word "agile" connotes Happy Things to the change agent. What does it connote to other people? Why are they not happy to hear it?

Ron Jeffries’ classic article, We Tried Baseball and It Didn’t Work, suggests an answer.

Continue reading Thor’s hammer had a name, so why can’t mine?

Posted on by — 3 Comments

Intuition and cognitive bias

In the past five months or so, I have been in on-again, off-again negotiations with a prospective client to participate in fairly large-scale organizational transformation initiative. The engagement would involve coaching, mentoring, training, consulting with management, travel to interesting cities, the chance to introduce effective methods to some 1,200 people, and the opportunity to work closely with some of the top people in the field. The agreed daily rate was just sufficient to cover expenses in the pricey home city of New York and still provide nominal income. Everyone involved was enthusiastic. We signed. I started to outlay cash to arrange for housing, and purchased the initial airline ticket.

With less than 24 hours remaining until flight time, a new manager took over at the client company. He abruptly terminated the entire organizational improvement initiative and all associated contracts.

This sort of thing happens from time to time. It isn’t the sudden reversal that caught my attention. Something else about the situation piqued my curiosity. It has nothing to do with the client, although one might justifiably question their handling of the matter. It has to do with the way I arrived at the decision to accept the engagement.
Continue reading Intuition and cognitive bias