Nadie habrá dejado de observar que con frecuencia marcos del proceso se aplican mecánicamente.
Maybe Julio Cortázar, whose 100th birthday we celebrate this year, would have begun a set of instructions for implementing a process framework with similar words. No one will have failed to observe that many individuals, teams, and organizations are quite befuddled by the process framework they are trying to use. They struggle mightily to follow every “rule” the framework “requires,” even when their goals are ill served by those rules.
Indeed, it is typical for such individuals, teams, and organizations to lose sight of their original goals altogether in their attempts to satisfy the real or perceived “rules” of the process framework. No matter how haphazard their previous mode of work may have been, many conclude that the framework “doesn’t work,” and revert to their former methods.
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