Often, companies try to balance staffing with the natural variability in IT workload by engaging contract workers. They don’t want to make a long-term employment commitment to the number of people required to handle their maximum workload. So, they hire enough full-time employees to handle their typical workload, and in periods when the workload is higher they bring in temporary workers on a contract basis. That way, companies can expand and contract staff to match the internal demand for IT services.
Problems occur when the parameters of the temporary staffing engagement are at odds with the nature of the work performed. Because “coaching” has not been a well-understood category of services, it has more-or-less accidentally fallen into the “hourly contract” mode. Is this appropriate? Does this model cause difficulties for any of the three constituencies that have an interest in it: The clients, the workers, and the middlemen?
Continue reading Should coaching be treated as hourly contract labor?
The bad news for a smart-alecky blogger is that it’s getting harder to find examples of companies that handle their IT function foolishly. But that’s good news for the IT industry!
Continue reading It’s getting harder to find bad examples
- calories from fat: (don’t ask)
I’d like to begin with an insightful quote. Until I find one, here’s a quote from Vonnegut:
“I am a Tralfamadorian, seeing all time as you might see a stretch of the Rocky Mountains. All time is all time. It does not change. It does not lend itself to warnings or explanations. It simply is.”
— Billy Pilgrim in Slaughterhouse Five, Chapter 4 (Kurt Vonnegut)
The online debate about software estimation may well be the greatest waste of pixels since the invention of porn. Like porn, the debate comprises a never-ending repetition of the same scene over and over again, the very definition of “boring.” And the actors conclude each day in the same state they were in when they awoke. Every day the same, every day exhausting, every day pointless.
The argument, like Kenny of Southpark, refuses to die. It wakes up each morning as if nothing has happened. In a sense, I guess, nothing has.
Anyway, here’s the thing: Despite people’s best efforts and their protestations to the contrary, no one can predict the future accurately and precisely.
Continue reading Billy Pilgrim and the software estimation debate